HP Recruitment 2023 | Work From Home Jobs 2023
HP ( Hewlett – Packard ) is hiring for the Position of Technical Solution in Bangalore, India. All the candidates of various disciplines eligible to apply for this job recruitment drive 2023. Interested Candidates can read more details and apply for this position. For more daily job updates join Our TELEGRAM GROUP
HP Recruitment 2023 Overview :
|Job Role||Technical Solution|
HP Recruitment 2023 Full Details :
Table of Contents
Company Name :
HP ( Hewlett – Packard )
Job Role :
- Working more independently and from a standard protocol to respond to customer issues. Moderate judgment may be used to supplement the outlined process.
- Successfully resolve moderate technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems.
- Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (for example warranty through enterprise).
- Proactively assist customers to avoid or reduce problem occurrence. Participates in projects for process or quality improvements.
- Work is reviewed periodically by Supervisor or Team Lead.
- Superior skills in both written and verbal communication.
- Experience in customer facing role either remote or face to face.
- Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming.
- Problem solving skills.
- Accuracy in data entry.
- Excellent fluency in language to be supported.
- Experience in a phone based remote role, e- support, e-chat or similar.
- Familiarity with computer technology.
- Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems .
- Understands internal processes and tools.
- Knowledge of Knowledge Management Systems and appropriate documentation to the system.
12th pass / Any Graduate
more jobs :
Job Location :
Selection Process :
Not Disclosed | Expected 30,000 per Month
Important Links :
More Details And Apply link : click here