Private Jobs

Phone Pe Mass Hiring 2023 | Phone Pe Recruitment For AM – Insurance Operations

Phone Pe is hiring for the Position of AM (Assistant Manager ) / Manager – Insurance Operations In Bangalore india.  All the candidates of various disciplines eligible to apply for this job recruitment drive 2023. Interested Candidates can read more details and apply for this position.

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Phone Pe Recruitment 2023 Overview :

Company name Phone Pe
Job RoleAM / Manager – Insurance Operations
Qualification Any Graduate / MBA
ExperienceFreshers / experienced
Salary Upto 8 LPA
Job LocationBangalore

Company Name : Phone Pe

Job Role : AM ( Assistant Manager ) / Manager – Insurance Operations

Phone Pe What to expect from this role :

>Opportunity to work on insurance related initiatives with key stakeholders of the Insurance industry in the country

>Collaboration with internal teams- product, business finance, customer service, etc to monitor and manage the category daily

>Track sales funnels, converted sales and revenues and plug the holes if any

>Enhance processes for each customer touchpoint and monitor PhonePe’s and insurer’s performance against the same

>Run and refine a grievance and complaint handling process in line with the regulatory and insurer’s expectations

>Build a ‘customer listening process’ and deliver inputs to insurers, insurance business heads and other relevant internal stakeholders to enhance customer experience

>Benchmark customer experience and processes with other internal categories as well as competition insurers – hence acting as a catalyst for improving process design for customer experience

>Responsible for handling day to day business operations with external and internal stakeholders

>Work with data to help grow the business through interventions on product and technology

>Responsible for management of business reporting and any ad hoc reporting from time to time. Proficient knowledge of MS Excel is a must

Customer first attitude with a strong execution bias

>Coordinating with CS teams and handling escalations on a day to day basis to provide prompt resolution to customers

>Addressing internal queries, data requirements and escalations

>Experience of working with a highly skilled team across all functions

>To be a part of India’s highly disruptive fintech wave.

Qualification : MBA

Ideal candidate for this role should :

>Preferably be an MBA

>Have work experience in Operations in a dynamic and fast paced environment

>Be agile and highly collaborative, communicate impressively

>Strong analytical acumen and problem solving

>Demonstrate deep understanding of insurance business

>Be highly data-driven and adept at balancing needs with business goals

>Be skilled in building and managing business alliances

>Thrive in a competitive and a result-oriented work environment

>Be able to create and own the processes on their own

PhonePe Full Time Employee Benefits :

> Insurance Benefits – Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance

>Wellness Program – Employee Assistance Program, Onsite Medical Center, Emergency Support System

>Parental Support – Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program

>Mobility Benefits – Relocation benefits, Transfer Support Policy, Travel Policy

>Retirement Benefits – Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment 

>Other Benefits – Higher Education Assistance, Car Lease, Mobile & Broadband Reimbursements, Salary Advance Policy

Selection Process : Interview

Salary : Upto 8 LPA

Job Location : Bangalore

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Important Links :

More Details and apply link : click here

About PhonePe :

PhonePe is India’s leading digital payments platform with over 280 million registered users. Using PhonePe, users can send and receive money, recharge mobile, DTH, data cards, pay at stores, make utility payments, buy gold, and make investments. PhonePe went live for customers in August 2016 and was the first non-banking UPI app and offered money transfer to individuals and merchants, recharges and bill payments to begin with. In 2017, PhonePe forayed into financial services with the launch of digital gold, providing users with a safe and convenient option to buy 24-karat gold securely on its platform. PhonePe has since launched Mutual Funds and Insurance products like tax-saving funds, liquid funds, international travel insurance, Corona Care, a dedicated insurance product for the COVID-19 pandemic among others.

PhonePe launched its Switch platform in 2018, and today its customers can place orders on over 300 apps including Ola, Myntra, IRCTC, Goibibo, RedBus, Oyo etc. directly from within the PhonePe mobile app. PhonePe is accepted at over 18 million merchant outlets across 500 cities nationally.

Culture :

At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right  environment for you is just one of the things we do. We empower people and trust them to do the right  thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a  big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of  the best minds in the country and executing on your dreams with purpose and speed, join us!

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